Transformation is everywhere - but real, lasting change is rare. In this honest, practical guide, Kristina Wright shares what it actually takes to drive transformation at scale - across borders, silos, resistance, and spreadsheets. No buzzwords. No blue-sky theory. Just hard-won insight from over 20 years inside global companies where the stakes were high and the pressure was relentless. From leading AI pilots to rebuilding entire operating models, from the C-suite boardroom to frontline factory floors, this book reveals: Why culture kills good tech - and how to build it properly What makes an operating model truly scalable - and what quietly erodes it Why people burn out - programs stall and change gets stuck What to measure - when to compromise and when to stand firm And why sometimes transformation only works when you take it one village at a time Kristina writes as someone who's lived it: the burnouts, the blow-ups, the rebuilds - and the breakthroughs. Whether you're leading a major change or trying to survive one, this book will give you the clarity, realism, and occasional dark humour you didn't know you needed.
Kristina Wright has spent over two decades in the thick of operations and transformation work. Sometimes in steel-capped boots on the factory floor, other times in boardrooms navigating complex decisions. She's led change as a consultant, a Chief Operating Officer, a Head of Transformation, and a program lead inside some of Europe's most complex businesses.
Her experience spans industries as diverse as renewables, shipping and logistics, service, and production. She's also run her own company for more than 10 years, giving her a deep appreciation for both corporate scale and entrepreneurial grit.
What sets Kristina apart isn't just the roles she's held. It's that she's lived every part of the transformation journey: the momentum, the doubt, the conflict, the burnouts, and the breakthroughs. She's made mistakes, learned the hard way, and still wakes up every day believing that change is worth it.
This book is not about perfection. It's about what it really takes.
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